KIRAAgentic trainer

Train every new hire until they’re ready for live work.

KIRA is TapTalent’s agentic trainer. It teaches each lesson, then has people practise in a working replica of your own systems until they can do the job, and sends what it learns about skills back into hiring.

TapTalent KIRA practice workspace, shown with sample data

New hires reach proficiency sooner, managers see exactly who is ready, and what KIRA learns about skills flows back into how you hire.

What KIRA does for your team.

TapTalent KIRA practice workspace, shown with sample data
KIRA practice workspace. A guided practice task in a replica of the customer's systems, with a skills breakdown from scored work.

From day one to ready for the floor.

  1. 01

    Describe the job

    Upload screenshots, process documents or describe the workflow. KIRA drafts lessons and practice screens.

  2. 02

    Teach and demonstrate

    The AI trainer walks each person through the task in the replica, step by step.

  3. 03

    Roleplay and practise

    People handle an AI customer, then fix the case in the CRM replica, first with coaching and then on their own, with every attempt scored.

  4. 04

    Measure and improve

    Skills analytics show readiness and gaps, and send insights back into hiring.

Where KIRA sits in the hire.

One journey, from first click to a productive first month. Every hand-off carries the full context forward.

Where KIRA earns its keep.

  • New-hire training

    Take a start class from day one to ready for live work with consistent, measurable training.

  • Product and process training

    Teach new programmes, systems and policies with practice built from your real screens.

  • Organisational development

    Build skills data across teams, sites and leaders to plan development and promotions.

Your rules. Your decisions.

KIRA does the repeatable work inside the limits you set. People stay in charge of the calls that matter.

ISO/IEC 27001SOC 2GDPR

  • You approve the content

    Lessons, practice screens and scoring rules are reviewed by your training team before people see them.

  • No live customer data

    Practice runs in a replica, so learners never touch real accounts while they learn.

  • Readiness decided by your rules

    You set the mastery level a person needs before moving to live work.

Questions about KIRA.

Something else? Ask us on a call or see enterprise deployment and integrations.

What can KIRA train?

New-hire onboarding, product and process training, upskilling and reskilling, and organisational development programmes. Anything that can be taught and practised on a screen is a good fit.

How are practice screens built?

From screenshots or a written description of the workflow. KIRA generates a working replica your training team reviews before it goes live.

How does training connect to hiring?

KIRA’s skills data shows which profiles reach proficiency fastest. That insight sharpens TOVI’s interview rubrics and SERA’s sourcing targets.

See KIRA on your hiring.

Bring one open role. We’ll show you KIRA working on it, with your process and your rules.