SERA fills your pipeline.
Searches 1B+ professional profiles, plans organic content for TikTok, Instagram, Facebook and LinkedIn, runs paid lead campaigns, then scores every lead against the role.
Explore SERANew Meet KIRA: the AI agent that trains and upskills your people
AI agents that hire, onboard and train your people.
TapTalent’s agents source, call, interview and onboard every applicant, then coach new hires until they perform. Your team sets the rules and makes the decisions.
- ISO/IEC 27001 certified
- SOC 2
- GDPR
Used by Concentrix, TP, VXI, Emapta, PersolKelly and 100+ enterprises
Viventis Search
- Viventis Search
Watch a hire happen.
Follow one candidate from a job ad to a productive first month. AI agents do the work, your people make the calls. Click any step, or let it play.
AI agent · step 1 of 7
SERA: Sources and attracts
A new requisition lands. SERA writes the job post, schedules organic TikTok videos, Reels and posts, launches Meta lead ads and searches 1B+ profiles for people nearby.
- Content calendar: TikTok, Reels and posts
- Facebook and Instagram lead ads live
- Every lead scored against the role
Hands over Profile and lead score to ELLA
Proven with the enterprises that hire the most.
The world’s largest customer experience and staffing companies run TapTalent across sites, countries and languages.
Hire anywhere. In any language.
Built for enterprise hiring, end to end.
01 Sourcing SERA
Searches 1B+ profiles, posts to 2,000+ job boards and runs Meta lead campaigns for every role.
1B+profiles
02 Outreach and screening ELLA
Calls within minutes, then follows up on WhatsApp, SMS and email, screens and books the interview.
70%+invite-to-interview uplift
03 Interviewing TOVI
Audio and video interviews in 646 languages, a 5-model jury and 50+ integrity checks.
100M+AI interview minutes
04 Onboarding NOVA
Collects documents, runs background checks and tracks every new hire to day one.
72%faster onboarding
05 Training KIRA
Teaches each lesson and has people practise in a replica of your systems until they are ready.
95%alignment with human experts
Checked and audited at every step
Identity verifiedHuman approvalsFull audit trailISO/IEC 27001 · SOC 2 · GDPR
TapTalent by the numbers.
Across contact centres, BPOs, staffing firms and enterprise hiring teams across Asia, Europe, Africa and the Americas.
- Shorter time to hireFrom application to accepted offer, against the same roles hired the traditional way.
- Lower cost to hireLess recruiter time, fewer agency fees and less paid media for every hire.
- Invite-to-interview upliftMore of the candidates you invite actually complete the interview when ELLA follows up.
- Candidate ratingCandidates rate the AI interview experience.
- AI interview minutesOf voice and video interviews, scored to each customer’s rubric with 50+ integrity checks on every one.
- Faster onboardingLess time from offer to day one with NOVA.
- Alignment with human expertsKIRA’s skill scores match expert evaluators, against about 30% for traditional training checks.
- Lower attritionPeople hired and trained with TapTalent leave less often than traditional hires.
- LanguagesKIRA trains and assesses spoken and written skills, down to dialect level.
Before and after: the same applicants.
A traditional hiring funnel next to the same candidates on TapTalent. Move the slider to your volume.
5.5×more people still in the role after 90 days, from the same applicants
Traditional hiringStageWith TapTalent
1,000ApplicantsSERA1,000
200Invited to interviewELLA360+80%
80Completed the interviewTOVI245+206%
32Offers madeRecruiter118+267%
24HiredNOVA103+331%
14Still in the role after 90 daysKIRA79+446%
Meet your AI team.
Five specialists that work beside your recruiters and trainers, around the clock. You give them the rules. They do the work and show you everything they did.
ELLA talks to every applicant.
Calls, texts, WhatsApps and emails candidates, inbound and outbound. She pre-screens, answers questions and books the next step.
Explore ELLA
Switched to WhatsAppTOVI interviews on the candidate’s time.
Runs structured voice and video interviews with your questions and rubric, with recording and proctoring, and scores every skill the same way.
Explore TOVINOVA gets new hires ready for day one.
Collects documents, reads them with OCR, sends checks to your verification partners and follows up on anything late, so nobody starts without the paperwork done.
Explore NOVAKIRA trains people until they’re ready.
Teaches each lesson, plays the customer in realistic roleplays, then has people practise in a working replica of your own CRM and systems. Skills data decides what each person practises next.
Explore KIRAAll connected by Journeys, the One Link candidate portal and the recruitment CRM.
Journeys run your whole hiring process. People make the calls.
Draw your process once. Journeys orchestrates every candidate through it: AI agents take the repetitive steps, people step in at the decisions you choose, and no-shows, timeouts and drop-offs are handled automatically.
KIRA · TapTalent’s agentic trainer
Train, upskill and grow the people you hire.
An AI trainer teaches each lesson, then has people practise in a working replica of your own systems until they can do the job. It covers every stage of the workforce, and what it learns flows back into hiring.
Enterprise-ready from day one.
Security reviews shouldn’t stall your rollout. TapTalent is independently audited, and your people stay accountable for every hiring decision.
Visit our trust centre- ISO/IEC 27001:2022Certified information security management
- SOC 2Independent audit of our security controls
- GDPRCandidate data handled to GDPR standards
- Human in the loopApproval gates, recordings and reports for AI decisions
- White-label readyYour brand, your domain and separate client accounts
- Your stackWorkday, LinkedIn, HubSpot, Gmail, Outlook, WhatsApp and more
Questions, answered.
Something else? Ask us on a call or read all FAQs.
What is TapTalent?
TapTalent is an AI workforce platform. AI agents source candidates, reach them by call, SMS, WhatsApp and email, run voice and video interviews, onboard new hires, and train and upskill your workforce with an AI trainer and practice built from your own systems and data. Your team stays in control of every hiring decision.
Who uses TapTalent?
Enterprises and global capability centres, BPOs and contact centres, staffing and RPO firms, and growing companies. Teams use it for anything from a single AI interview step to their full hiring, onboarding and training process.
Does AI make the hiring decisions?
No. Agents collect information, screen against your criteria and coordinate next steps. Your workflow sends candidates to a person wherever you want a human decision, and every AI interview comes with a recording and a report to review.
Is TapTalent secure enough for enterprise use?
Yes. TapTalent is ISO/IEC 27001:2022 certified, has completed a SOC 2 audit and complies with GDPR. Policies, subprocessors and reports are available on our trust centre at trust.taptalent.io.
Will it work with our ATS and tools?
Yes. TapTalent connects with ATS platforms including Workday, plus Gmail, Outlook, HubSpot, calendars, WhatsApp, LinkedIn and Facebook and Instagram lead ads. We confirm the right setup for your stack during the demo.
Can we offer TapTalent to our own clients?
Yes. Staffing firms, RPOs and BPOs can join our white-label partner programme and offer TapTalent's agents to their clients under their own brand, with separate client accounts and branded support.
What does KIRA, the agentic trainer, cover?
New-hire training, product and process training, upskilling and reskilling, and organisational development. An AI trainer teaches each lesson, people practise in a replica of your own systems, and skill data from QA, CSAT and other production signals decides what each person practises next and feeds back into hiring.
How quickly can we go live?
It depends on how many roles, channels and systems you connect. We plan the rollout with you on the first call, and you can start with one agent on one role while the rest is set up.
What happens to our recruiters?
They stop chasing callbacks and paperwork. Agents handle repetitive outreach, screening, scheduling and document collection, and recruiters spend their time on final interviews, hiring managers and candidates who need a person.
How much does it cost?
Growing teams can start with a free trial, no credit card needed. Enterprise and partner plans depend on your volume and the agents you use; book a demo and we'll recommend the right plan.
Ready to meet your AI team?
Bring one open role or one training challenge. We’ll show you the agents working on it.