Job Descriptions

Caddy Master Job Description

Caddy Master job description template with responsibilities, requirements and similar job titles.

TapTalent editorial teamPublished 1 min read

Quick answer

The Caddy Master is responsible for overseeing the daily operations of the caddy services at a golf course, ensuring exceptional customer service and operational efficiency. This role requires strong leadership skills and hands-on experience in the golf industry, managing caddy staff, scheduling, and training while providing a positive experience for both…

Caddy Master Job Description

Job Brief

The Caddy Master is responsible for overseeing the daily operations of the caddy services at a golf course, ensuring exceptional customer service and operational efficiency. This role requires strong leadership skills and hands-on experience in the golf industry, managing caddy staff, scheduling, and training while providing a positive experience for both caddies and golfers. The ideal candidate will possess excellent communication skills, a deep understanding of golf etiquette, and the ability to foster a collaborative and enthusiastic team environment.

Responsibilities

  • Supervise and coordinate the activities of caddies and other recreation staff to ensure high-quality service delivery.
  • Schedule and assign caddies to golfing groups based on demand and individual caddy expertise.
  • Train and mentor caddies on golf course etiquette, customer service skills, and operational procedures.
  • Monitor and evaluate caddy performance, providing constructive feedback and guidance for improvement.
  • Manage equipment inventory and maintain caddy-related gear, ensuring all items are in good condition.
  • Address and resolve customer inquiries or complaints related to caddy services promptly and effectively.
  • Collaborate with golf course management to enhance caddy services and overall guest experience.
  • Ensure compliance with safety regulations and industry standards in all caddy operations.

Requirements

  • Proven experience as a Caddy Master or in a similar supervisory role within the golf or recreation industry.
  • In-depth knowledge of golf operations, etiquette, and rules.
  • Strong leadership and team management skills, with the ability to motivate and train staff effectively.
  • Excellent communication and interpersonal skills, ensuring positive interactions with guests and staff.
  • Ability to work flexible hours, including weekends and holidays, as required by the golf course schedule.
  • Strong organizational skills and attention to detail for managing schedules and inventory.
  • High school diploma or equivalent; relevant certifications in hospitality or recreation management are a plus.

Similar Job Titles

  • Golf Caddy Supervisor
  • Caddy Coordinator
  • Caddy Operations Manager
  • Golf Course Caddy Director
  • Caddy Services Manager
  • Golf Course Attendant
  • Caddy Supervisor
  • Recreation Supervisor

Frequently asked questions

What are the main responsibilities of a Caddy Master?

Typical responsibilities include Supervise and coordinate the activities of caddies and other recreation staff to ensure high-quality service delivery, Schedule and assign caddies to golfing groups based on demand and individual caddy expertise, Train and mentor caddies on golf course etiquette, customer service skills, and operational procedures, Monitor and evaluate caddy performance, providing constructive feedback and guidance for improvement, Manage equipment inventory and maintain caddy-related gear, ensuring all items are in good condition and Address and resolve customer inquiries or complaints related to caddy services promptly and effectively.

What qualifications does a Caddy Master need?

Common requirements include Proven experience as a Caddy Master or in a similar supervisory role within the golf or recreation industry, In-depth knowledge of golf operations, etiquette, and rules, Strong leadership and team management skills, with the ability to motivate and train staff effectively, Excellent communication and interpersonal skills, ensuring positive interactions with guests and staff, Ability to work flexible hours, including weekends and holidays, as required by the golf course schedule and Strong organizational skills and attention to detail for managing schedules and inventory.

What job titles are similar to Caddy Master?

Similar job titles include Golf Caddy Supervisor, Caddy Coordinator, Caddy Operations Manager, Golf Course Caddy Director, Caddy Services Manager, Golf Course Attendant, Caddy Supervisor and Recreation Supervisor.

How do I use this Caddy Master job description template?

Copy the template, adjust the responsibilities and requirements to your team, add your company details, salary range and location, then post it to your careers page and job boards.

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