Job Brief
The Body Shop Supervisor is responsible for overseeing and coordinating the daily operations of a team of mechanics, installers, and repairers in an automotive body shop environment. This leadership role requires a strong background in automotive repair and customer service, ensuring high-quality workmanship and timely service delivery. The ideal candidate will possess excellent communication skills, hands-on experience in body shop operations, and the ability to manage team dynamics effectively.
Responsibilities
- Supervise and direct the activities of mechanics, installers, and repairers to ensure efficient workflow.
- Coordinate repair schedules and allocate tasks based on skill level and availability.
- Advise customers on recommended services and repair options to enhance satisfaction.
- Ensure compliance with safety standards and regulations within the body shop.
- Monitor and maintain inventory levels of parts and supplies required for daily operations.
- Conduct performance evaluations and provide training and development opportunities for team members.
- Resolve customer complaints and issues in a professional manner to maintain a positive shop reputation.
- Maintain accurate records of repairs, services provided, and customer interactions.
Requirements
- High school diploma or equivalent; additional technical certifications in automotive repair preferred.
- Proven experience in a supervisory role within an automotive body shop or similar environment.
- Strong knowledge of automotive repair techniques, tools, and equipment.
- Excellent leadership and team management skills with the ability to motivate staff.
- Effective communication skills, both verbal and written, for customer interactions and team collaboration.
- Basic proficiency in computer systems and software relevant to body shop operations.
- Ability to work in a fast-paced environment and handle multiple priorities.
- Valid driver’s license with a clean driving record.
Similar Job Titles
- Body Shop Manager
- Automotive Repair Supervisor
- Collision Repair Supervisor
- Body Shop Foreman
- Auto Body Shop Coordinator
- Automotive Service Supervisor
- Collision Center Supervisor
- Repair Shop Supervisor
