Recruitment agency · United States
Beverly Hathorn Consulting – Recruitment Agency Profile
Beverly Hathorn Consulting: Management Consulting agency in Snellville, Georgia, United States.
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TapTalent editorial teamQuick answer
Beverly Hathorn Consulting is a management consulting company based in Snellville, Georgia, United States, founded in 2021. It specializes in call center & customer service, customer experience management, workforce development & training and process improvement & operations. Services include tailored employee engagement strategies for customer-facing teams, customer service team training programs focusing on experience management and recruiting process optimization for high-performing customer success roles.
| Company | Beverly Hathorn Consulting |
|---|---|
| Industry | Management Consulting |
| Headquarters | Snellville, Georgia, United States |
| Founded | 2021 |
| Team size | 1 professionals |
| Specializations | Call Center & Customer Service, Customer Experience Management, Workforce Development & Training, Process Improvement & Operations |
| Website | pages-beverlyhathorn.com |
| Profiles |
Beverly Hathorn Consulting
Specializations
About Agency
Overview
- Founded in 2021 as a sole proprietorship (1 employee) headquartered at 2483 Heritage Vlg, Snellville, Georgia, 30078
- Specializes in customer success team development for small and medium-sized businesses
- Focuses on cost-effective workforce empowerment strategies to improve customer service outcomes
- Provides culture transformation guidance specifically for contact centers and customer service teams
- Operates in management consulting with emphasis on employee retention through engagement initiatives
Specializations
- Call center operations optimization for customer loyalty enhancement
- Compliance training programs tailored to customer service teams
- Workforce development strategies incorporating employee handbook creation
- Process improvement consulting for contact center efficiency
Services & Approach
- Tailored employee engagement strategies for customer-facing teams
- Customer service team training programs focusing on experience management
- Recruiting process optimization for high-performing customer success roles
- Operational workflow redesign for contact center performance improvement
Contact Information
Keywords
Reviews (from Google)
Jenn Bieri
Beverly is absolutely wonderful. She is so knowledgeable but is also great at asking questions and making you feel comfortable. I’d highly recommend her and Strategic HR Consultants!
About Beverly Hathorn Consulting: common questions
Where is Beverly Hathorn Consulting located?
Beverly Hathorn Consulting is based in Snellville, Georgia, United States.
What does Beverly Hathorn Consulting specialize in?
Beverly Hathorn Consulting specializes in Call Center & Customer Service, Customer Experience Management, Workforce Development & Training and Process Improvement & Operations.
What services does Beverly Hathorn Consulting offer?
Beverly Hathorn Consulting's services include Tailored employee engagement strategies for customer-facing teams, Customer service team training programs focusing on experience management, Recruiting process optimization for high-performing customer success roles and Operational workflow redesign for contact center performance improvement.
When was Beverly Hathorn Consulting founded?
Beverly Hathorn Consulting was founded in 2021.
What is Beverly Hathorn Consulting's website?
Beverly Hathorn Consulting's website is http://www.pages-beverlyhathorn.com.