Job Brief
The Train Caller plays a crucial role in the transportation industry by coordinating train operations and ensuring timely communication between train crews and control centers. This position requires experience in railway operations, exceptional communication skills, and the ability to work under pressure. The ideal candidate will be detail-oriented, possess strong problem-solving abilities, and have a solid understanding of safety protocols within the rail industry.
Responsibilities
- Coordinate and manage train schedules to ensure timely departures and arrivals.
- Communicate effectively with train crews and operations teams to relay critical information.
- Monitor train movements and traffic conditions, adjusting schedules as necessary.
- Ensure compliance with safety regulations and operational standards.
- Assist in resolving operational issues and emergencies by providing timely and accurate information.
- Maintain accurate records of train operations, delays, and incidents.
- Utilize communication systems and technology to enhance operational efficiency.
- Participate in training and development programs to stay current with industry practices.
Requirements
- High school diploma or equivalent; associate’s or bachelor’s degree in transportation or related field preferred.
- Proven experience in railway operations or a similar transportation role.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-pressure environment.
- Familiarity with safety regulations and protocols in the rail industry.
- Proficient in the use of communication and scheduling software.
- Strong organizational skills and attention to detail.
- Ability to work flexible hours, including nights, weekends, and holidays.
Similar Job Titles
- Railway Operations Coordinator
- Train Operations Specialist
- Dispatch Coordinator
- Train Control Operator
- Rail Traffic Controller
- Train Dispatcher
- Transportation Operations Agent
- Train Scheduler
