Job Brief
As a Bicycle Rental Clerk, you will be responsible for managing customer orders for bicycle rentals, repairs, and services. This role requires excellent customer service skills, attention to detail, and a fundamental understanding of bicycle maintenance and rental operations. The ideal candidate will possess a high level of interpersonal skills to assist customers in selecting the right rental options, computing costs, and processing payments efficiently.
Responsibilities
- Greet customers and provide information about available bicycle rental options and services.
- Receive and process rental orders in person, ensuring accuracy in documentation.
- Describe rental terms, pricing, and any additional services to customers.
- Compute rental costs and accept payments through various methods.
- Assist in the maintenance and repair of rental bicycles to ensure they are in optimal condition.
- Manage inventory of bicycles and accessories, ensuring proper stock levels are maintained.
- Handle customer inquiries and resolve any issues related to rentals or repairs.
- Maintain a clean and organized rental area, adhering to safety and operational guidelines.
Requirements
- High school diploma or equivalent; additional certification in bicycle maintenance is a plus.
- Previous experience in a customer service or retail environment, preferably related to bicycle rentals.
- Strong communication and interpersonal skills to enhance customer satisfaction.
- Basic knowledge of bicycle mechanics and repair techniques.
- Proficiency in cash handling and payment processing systems.
- Ability to work flexible hours, including weekends and holidays.
- Physical ability to lift and maneuver bicycles and related equipment.
- Ability to work in a team environment and collaborate with colleagues effectively.
Similar Job Titles
- Bicycle Rental Associate
- Bicycle Shop Clerk
- Bicycle Sales Representative
- Bicycle Rental Specialist
- Bicycle Service Technician
- Bicycle Customer Service Representative
- Bicycle Operations Clerk
- Bicycle Rental Operations Associate
