Job Brief
As a Bed and Breakfast Innkeeper, you will oversee the daily operations of a lodging establishment, ensuring a welcoming and comfortable experience for guests. This role requires strong leadership skills, exceptional customer service, and the ability to manage various activities within the inn, including reservations, housekeeping, and guest relations. The ideal candidate will have a background in hospitality management and demonstrate proficiency in coordinating services, maintaining property standards, and promoting the inn to attract visitors.
Responsibilities
- Manage daily operations of the bed and breakfast, ensuring high standards of hospitality.
- Coordinate guest reservations, check-ins, and check-outs efficiently.
- Oversee housekeeping and maintenance staff to maintain property cleanliness and functionality.
- Develop and implement marketing strategies to promote the inn and attract guests.
- Handle guest inquiries, complaints, and feedback in a professional manner.
- Prepare and manage budgets, ensuring financial sustainability of the inn.
- Organize events and special promotions to enhance guest experiences.
- Maintain compliance with health and safety regulations and industry standards.
Requirements
- Proven experience as an innkeeper, hotel manager, or in a similar hospitality role.
- Strong knowledge of hospitality management principles and practices.
- Excellent interpersonal and communication skills, with a focus on customer service.
- Ability to manage staff effectively and foster a positive work environment.
- Proficiency in property management systems and reservation software.
- Basic financial acumen, including budgeting and financial reporting.
- Flexibility to work weekends and holidays as needed.
- Relevant certifications in hospitality management are a plus.
Similar Job Titles
- Inn Manager
- Bed and Breakfast Manager
- Hospitality Manager
- Guesthouse Manager
- Lodging Manager
- Property Manager
- Hospitality Director
- Accommodation Manager
