Overview

• UpSide Global Agency operates within the staffing and recruiting industry.
• The company is located in Makati, Metro Manila, Philippines.
• UpSide Global Agency emphasizes a partnership approach with clients to deploy talent effectively.
• They focus on providing a transparent recruitment process aimed at enhancing client business outcomes.
• UpSide utilizes data-driven methodologies to improve hiring accuracy and talent evaluation.

Specializations

• UpSide specializes in staffing for customer service roles, including Customer Service Representatives and Customer Success Managers.
• The agency offers services related to Virtual Assistant staffing and online chat support roles.
• They have expertise in staffing for Sales Development Representatives and Tech Support positions.
• Data entry staffing and research roles are also part of their specialization areas.
• UpSide positions itself as a leader in Call Center and Customer Service staffing solutions.

Services & Approach

• UpSide provides customized recruitment strategies tailored to the specific needs of their clients.
• The agency employs proprietary hiring technology for candidate screening and assessment, enabling effective talent comparison.
• They aim to hire and place candidates within hours, ensuring a fast and seamless hiring process.
• UpSide focuses on delivering cost-effective staffing solutions while maintaining high performance standards.
• The company’s approach is rooted in data-driven decision-making to enhance hiring practices and set clear talent expectations.