Orrego y Lema del Holding i-Best Group – Recruitment Agency Profile

About Agency

Overview

• Founded in 2012 in Macul, Santiago Metropolitan Region, Chile, with 7 specialized professionals in HR, mining, technology, and engineering
• Originated in 2002 with a focus on coaching, consultancy, and HR, leveraging co-founder Manuel Orrego Lema’s 20+ years in organizational and 17 years in mining/construction industries
• Integrated niche technology services in 2012 under Gabriela Hechenleitner’s leadership, currently serving 3 large mining companies and 1 forestry client
• Developed proprietary OTEP organizational model (Political-Strategic-Technical-Operational) based on a 15-year longitudinal study of 1,161 professionals
• Accumulated 13,000+ hours of executive coaching since 1997, focusing on long-term value creation through human resource alignment with business strategy

Specializations

• Mining & Extraction: Expertise in mining industry workforce optimization and KPI-driven development programs
• Construction: Tailored HR solutions for engineering and project management teams
• Forestry & Timber: Specialized organizational development for forestry sector clients
• OTEP Model Implementation: Customized performance programs based on 15 years of critical resource analysis

Services & Approach

• Executive coaching programs (13,000+ logged hours) with medium/long-term development plans for professionals
• Head hunting and key personnel selection for mining, construction, and forestry sectors
• HR-tech consulting and project support for mining/forestry clients, including conflict resolution and labor relations management
• Custom workshops and training programs using OTEP model metrics for leadership development and organizational change