Overview

• Dynamic Action Staff Solutions was founded in 2017 and is based in Tweed Heads, New South Wales, Australia.
• The company operates from a permanent operations center located in Cebu, Philippines, where it manages offshore staff.
• Dynamic Action Staff Solutions employs a single staff member, indicating a focused operational scale.
• The company specializes in providing staffing solutions tailored for Australian and New Zealand businesses seeking offshore staff.

Specializations

• Dynamic Action Staff Solutions specializes in outsourcing and offshoring services, particularly for administrative and office support roles.
• The company targets sectors that require customer service and call center staffing, enhancing operational efficiency for its clients.
• Virtual assistant services are a key area of expertise, allowing businesses to access affordable and skilled offshore talent.

Services & Approach

• The company offers comprehensive offshore staffing solutions, including administrative support and business process outsourcing (BPO) services.
• Dynamic Action provides dedicated account management, with an assigned Account Manager for each client to oversee daily staff management and training.
• The recruitment process includes ensuring that all offshore staff are university graduates, enhancing the quality of talent provided.
• Dynamic Action equips new employees with necessary tools such as VOIP phones and desktop computers to facilitate seamless integration into client operations.
• Clients are only required to train offshore staff in specific tasks and provide access to their systems, while Dynamic Action handles the rest of the operational management.