Knowledge BaseSetup and administration

Maintain the answers behind supported recruiting conversations.

Create a knowledge base, import or edit entries and check setup status. Supported question handling lets teams test the stored content before relying on it in connected candidate conversations.

TapTalent ELLA communications, shown with sample data

What you can do with Knowledge Base.

  • Create and update knowledge bases

  • Import and maintain individual entries

  • Run setup and inspect processing status

  • Ask questions against supported knowledge-base content

How it works.

  1. 01

    Prepare the content

    Create a knowledge base and add relevant entries.

  2. 02

    Check readiness

    Run the supported setup and inspect its status.

  3. 03

    Test the answer

    Ask a question and review the response against your source material.

And this is what it looks like when the agents run it.

Built for

  • Candidate engagement teams
  • Recruiting operations

Works with

See Knowledge Base on your hiring.

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