Job Brief
We are seeking a motivated and results-driven Telesales Representative to join our sales team. In this role, you will be responsible for soliciting donations or orders for goods and services over the telephone. The ideal candidate will possess excellent communication skills, a strong ability to build rapport with customers, and a proven track record in telesales or telemarketing. Your goal will be to effectively promote our offerings and meet sales targets while ensuring a positive experience for our clients.
Responsibilities
- Conduct outbound calls to potential customers to promote products or services.
- Engage with prospects to understand their needs and offer tailored solutions.
- Achieve and exceed sales targets and quotas through effective selling techniques.
- Maintain accurate records of calls, customer interactions, and sales activities.
- Follow up on leads generated from marketing campaigns and referrals.
- Provide exceptional customer service to foster long-term relationships.
- Stay updated on product knowledge and industry trends to effectively address customer inquiries.
- Utilize CRM software to manage customer information and sales pipeline.
Requirements
- Proven experience in telesales, telemarketing, or a similar sales role.
- Strong verbal communication and active listening skills.
- Ability to build rapport and trust with customers quickly.
- Familiarity with CRM systems and lead management.
- Goal-oriented with a track record of achieving sales targets.
- Strong negotiation skills and ability to handle objections effectively.
- Basic computer skills including proficiency in MS Office Suite.
- High school diploma required; a bachelor’s degree in business or related field is a plus.
Similar Job Titles
- Sales Representative
- Telemarketer
- Outbound Sales Agent
- Customer Service Sales Associate
- Sales Consultant
- Inside Sales Representative
- Donation Solicitor
- Customer Acquisition Specialist
