Job Brief
As a Telemarketing Sales Representative, you will engage with potential customers to solicit donations or orders for goods and services over the telephone. This role requires a persuasive communicator with a strong sales acumen, capable of building rapport and effectively handling objections. Ideal candidates will possess prior telemarketing or sales experience, coupled with exceptional listening and interpersonal skills to drive successful outcomes.
Responsibilities
- Conduct outbound calls to potential customers to promote products and services.
- Effectively communicate the value proposition of goods and services to encourage purchases or donations.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Meet or exceed monthly sales targets and performance metrics.
- Respond to customer inquiries and provide information on products, services, and promotions.
- Utilize active listening skills to understand customer needs and address concerns appropriately.
- Collaborate with team members to improve sales strategies and enhance customer satisfaction.
- Follow up with leads and previous customers to foster ongoing relationships.
Requirements
- Proven experience in telemarketing, sales, or a related field.
- Strong verbal communication skills with a persuasive and engaging phone presence.
- Ability to handle rejection and remain positive under pressure.
- Familiarity with CRM software and basic computer skills.
- Goal-oriented mindset with a track record of meeting sales targets.
- Excellent organizational skills and attention to detail.
- High school diploma or equivalent; further education in business or marketing is a plus.
Similar Job Titles
- Sales Associate
- Outbound Sales Representative
- Call Center Sales Agent
- Telemarketing Specialist
- Fundraising Sales Representative
- Inside Sales Representative
- Customer Service Sales Representative
- Telephone Sales Executive
