Job Brief
We are seeking a dedicated and personable Bar Host/Hostess to join our dynamic team. In this role, you will be responsible for warmly welcoming patrons, efficiently seating them at tables or in the lounge, and ensuring the quality of facilities and service. The ideal candidate will possess excellent communication skills, a customer-oriented mindset, and the ability to thrive in a fast-paced environment. Previous experience in hospitality is preferred.
Responsibilities
- Greet and welcome guests in a friendly and professional manner.
- Manage seating arrangements to optimize table turnover and guest experience.
- Monitor the bar and lounge areas to ensure cleanliness and readiness for patrons.
- Assist guests with inquiries regarding menu items, specials, and promotions.
- Coordinate with bartenders and servers to enhance service efficiency and guest satisfaction.
- Handle reservations and maintain an organized waitlist when necessary.
- Address guest complaints or concerns promptly and professionally.
- Uphold health and safety standards within the bar area.
Requirements
- High school diploma or equivalent; hospitality experience preferred.
- Strong interpersonal and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Familiarity with POS systems and reservation management tools.
- Basic knowledge of beverage offerings and bar operations is a plus.
- Must be able to work flexible hours, including evenings and weekends.
- Positive attitude and a passion for providing excellent customer service.
Similar Job Titles
- Bar Greeter
- Host
- Hostess
- Guest Services Representative
- Receptionist
- Lounge Host
- Bar Attendant
- Customer Service Host
