Overview

• Servicepeople was established in 2013 and is headquartered in Melbourne, Victoria, Australia.
• The company operates with a small team, currently employing only 1 staff member.
• Servicepeople focuses on enhancing customer experience through specialized training solutions across the Asia Pacific region.

Specializations

• Servicepeople specializes in customer service training, with a focus on call center and customer service optimization.
• The company targets sectors that require frontline customer service professionals and leaders.
• Servicepeople has expertise in customized recruitment consulting specifically tailored for customer service roles.

Services & Approach

• Servicepeople offers comprehensive customer service training programs designed to instill a customer-centric mindset in team members.
• The company provides coaching in communication and leadership skills to enhance overall customer experience.
• Training solutions are delivered in various formats, including face-to-face, virtual classroom, and self-paced learning options.
• The approach includes providing takeaway tools and strategies for ongoing application beyond the training sessions.