Job Description Toll Collector Job Description

Job Brief

As a Toll Collector, you will play a crucial role in managing cash transactions at toll booths, ensuring accurate collection and disbursement of funds. This position requires proficiency in operating electronic scanning devices, cash registers, and processing credit or debit card transactions. Successful candidates will demonstrate strong customer service skills, attention to detail, and the ability to handle cash effectively. Previous experience in cash handling or customer-facing roles is preferred.

Responsibilities

  • Collect toll fees from vehicles using electronic payment systems and cash transactions.
  • Operate cash registers and electronic scanners to ensure accurate recording of payments.
  • Provide excellent customer service by addressing inquiries and resolving issues promptly.
  • Validate checks and process credit or debit card transactions securely.
  • Maintain accurate records of daily transactions and cash flow.
  • Ensure the toll booth area is clean and organized for efficient operations.
  • Report any discrepancies in cash handling to management immediately.
  • Assist in training new employees on cash handling procedures and equipment usage.

Requirements

  • High school diploma or equivalent; prior experience in cash handling preferred.
  • Strong numerical skills and attention to detail for accurate cash management.
  • Proficiency in using electronic payment systems, cash registers, and scanners.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment with minimal supervision.
  • Familiarity with basic accounting principles is a plus.
  • Availability to work flexible hours, including weekends and holidays.

Similar Job Titles

  • Toll Booth Attendant
  • Toll Plaza Collector
  • Cashier
  • Cash Handling Associate
  • Traffic Toll Collector
  • Revenue Collector
  • Gate Attendant
  • Cash Collection Officer