Job Brief
As a Tearoom Hostess, you will play a crucial role in creating a welcoming atmosphere for patrons visiting our establishment. You will be responsible for greeting guests, seating them at tables or in the lounge, and ensuring the highest quality of service and facilities. The ideal candidate will possess strong interpersonal skills, a positive attitude, and the ability to multitask in a fast-paced environment. Previous experience in hospitality or customer service is preferred.
Responsibilities
- Greet and welcome guests upon arrival, providing a warm and friendly atmosphere.
- Escort patrons to their tables or lounge areas, ensuring a smooth seating process.
- Monitor dining areas to maintain cleanliness and organization.
- Assist in managing reservations and waitlists efficiently.
- Communicate effectively with kitchen and service staff to ensure timely service.
- Address guest inquiries and concerns promptly and professionally.
- Promote menu specials and events to enhance guest experience.
- Uphold high standards of customer satisfaction and ensure compliance with health and safety regulations.
Requirements
- High school diploma or equivalent; relevant experience in hospitality preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Basic knowledge of food and beverage service standards.
- Proficiency in using reservation management software is a plus.
- Availability to work flexible hours, including weekends and holidays.
Similar Job Titles
- Dining Room Hostess
- Host/Hostess
- Receptionist
- Guest Services Associate
- Restaurant Greeter
- Front of House Staff
- Seating Coordinator
- Customer Service Representative
