Job Brief
The Lodging Facilities Manager oversees and coordinates all activities related to the management of lodging and accommodation services. This role requires a strong background in hospitality management, excellent leadership abilities, and effective communication skills. The Lodging Facilities Manager ensures high standards of guest satisfaction while managing staff, budgeting, and operational efficiency within the establishment.
Responsibilities
- Direct and coordinate daily operations of lodging facilities to ensure seamless guest experiences.
- Manage staff recruitment, training, and performance evaluations to maintain a high-quality workforce.
- Monitor and optimize operational budgets, including cost control and revenue management.
- Implement and enforce policies and procedures to enhance guest satisfaction and safety standards.
- Develop marketing strategies to attract guests and increase occupancy rates.
- Oversee maintenance and cleanliness of facilities to ensure compliance with health and safety regulations.
- Handle guest complaints and feedback to improve overall service quality.
- Collaborate with vendors and service providers to negotiate contracts and manage supplies and resources.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Proven experience in lodging management or hospitality operations.
- Strong leadership and team management skills with the ability to motivate staff.
- Excellent customer service and communication skills.
- Proficiency in budgeting and financial management.
- Knowledge of industry regulations and best practices in hospitality management.
- Ability to work flexible hours, including weekends and holidays.
- Familiarity with property management software and technology in the hospitality sector.
Similar Job Titles
- Hotel Manager
- Resort Manager
- Accommodation Services Manager
- Hospitality Manager
- Property Manager
- Guest Services Manager
- Lodging Operations Manager
- Facilities Operations Manager
