Job Brief
As a Locker Room Attendant, you will play a key role in providing exceptional service to patrons by managing personal items in locker rooms, dressing rooms, and coatrooms. This position requires a detail-oriented individual with strong customer service skills, ensuring a clean, organized, and welcoming environment for guests. Ideal candidates will possess previous experience in hospitality or a similar service-oriented role, demonstrating an ability to manage multiple tasks efficiently while maintaining a high level of professionalism.
Responsibilities
- Assist patrons with storing and retrieving personal items in locker rooms and coatrooms.
- Maintain cleanliness and organization of locker room facilities to enhance guest experience.
- Provide outstanding customer service by addressing guest inquiries and resolving any issues promptly.
- Ensure the security of personal belongings and manage lost and found items appropriately.
- Monitor locker room usage and replenish supplies, such as towels and toiletries, as needed.
- Implement health and safety protocols to ensure a safe environment for all guests.
- Collaborate with team members to ensure seamless operations and guest satisfaction.
Requirements
- High school diploma or equivalent; relevant experience in hospitality or customer service preferred.
- Strong communication skills, both verbal and written, with a focus on customer interaction.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic knowledge of health and safety regulations related to locker room and spa environments.
- Proficiency in maintaining cleanliness and organization in shared spaces.
- Ability to work flexible hours, including evenings and weekends, as needed.
- Strong attention to detail and commitment to providing a positive guest experience.
Similar Job Titles
- Locker Room Supervisor
- Spa Attendant
- Changing Room Attendant
- Guest Services Attendant
- Facilities Attendant
- Pool Attendant
- Concierge Attendant
- Recreation Attendant
