Job Brief
The Insurance Clerk plays a crucial role in the insurance industry by processing new insurance policies, modifications, and claims forms with precision and accuracy. This position requires a detail-oriented individual with experience in managing policyholder information, verifying documentation, and updating records in compliance with company guidelines. Strong organizational skills, proficiency in data entry, and effective communication abilities are essential for success in this role.
Responsibilities
- Process new insurance policies and ensure accurate data entry into company systems.
- Review and modify existing insurance policies based on requests from policyholders.
- Verify the accuracy and completeness of information on claims forms and applications.
- Obtain necessary information from policyholders to facilitate the claims process.
- Update and maintain company records to reflect changes requested by policyholders and insurance representatives.
- Assist in resolving discrepancies and inquiries related to policy information.
- Collaborate with insurance agents and underwriters to ensure compliance with company policies.
- Provide exceptional customer service and support to policyholders throughout the claims process.
Requirements
- High school diploma or equivalent; additional education in business administration or finance is a plus.
- Proven experience as an Insurance Clerk or in a similar administrative role within the insurance sector.
- Strong knowledge of insurance policies, claims processes, and regulatory compliance.
- Proficiency in data entry and management software; familiarity with insurance-specific software is preferred.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Strong attention to detail and ability to handle sensitive information confidentially.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills with the ability to prioritize tasks effectively.
Similar Job Titles
- Insurance Administrator
- Policy Processing Clerk
- Insurance Processing Specialist
- Insurance Claims Clerk
- Insurance Support Specialist
- Insurance Operations Associate
- Insurance Customer Service Representative
- Policy Service Associate
