Job Brief
The Freight Shipping Agent is responsible for expediting and routing the movement of incoming and outgoing cargo and freight shipments across various transportation terminals including airline, train, and trucking docks. This role requires effective communication with customers to take orders and arrange timely pickups for delivery to loading platforms. The Freight Shipping Agent prepares and examines bills of lading to determine applicable shipping charges and tariffs, ensuring compliance with industry regulations. Ideal candidates possess strong organizational skills and experience in logistics operations.
Responsibilities
- Coordinate and expedite the movement of freight and cargo shipments to ensure timely delivery.
- Communicate effectively with customers to gather shipping orders and provide updates.
- Arrange for pickup and transport of freight from various shipping locations.
- Prepare and review bills of lading and shipping documentation for accuracy.
- Examine shipping charges and tariffs to ensure compliance with regulations.
- Collaborate with logistics teams to optimize shipping routes and processes.
- Monitor shipment progress and address any delays or issues promptly.
- Maintain accurate records of shipments and customer interactions for tracking purposes.
Requirements
- High school diploma or equivalent; associate degree in logistics or related field preferred.
- Proven experience in freight shipping, logistics, or transportation management.
- Strong knowledge of shipping regulations, tariffs, and documentation processes.
- Excellent communication and customer service skills.
- Proficient in logistics software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Detail-oriented with strong organizational and problem-solving skills.
Similar Job Titles
- Logistics Coordinator
- Shipping and Receiving Agent
- Cargo Agent
- Freight Forwarder
- Transportation Specialist
- Supply Chain Agent
- Logistics Analyst
- Shipping Clerk
