Job Brief
The Foreign Banknote Teller is responsible for handling currency transactions, including receiving and disbursing funds, while maintaining accurate records of cash and negotiable instruments. The ideal candidate will possess strong attention to detail, excellent customer service skills, and a solid understanding of currency exchange processes. This role typically requires a high school diploma or equivalent, along with prior experience in banking or financial services.
Responsibilities
- Receive and process foreign banknotes and currency transactions accurately and efficiently.
- Maintain detailed records of all cash transactions, ensuring compliance with financial regulations.
- Provide exceptional customer service by assisting clients with currency exchange inquiries and transactions.
- Conduct regular cash and currency reconciliations to ensure accuracy and prevent discrepancies.
- Stay informed about foreign currency trends and exchange rates to provide accurate information to customers.
- Adhere to security protocols to safeguard cash and prevent fraud during transactions.
- Assist in training new team members on currency handling procedures and customer service standards.
Requirements
- High school diploma or equivalent; additional education in finance or banking is a plus.
- Previous experience as a teller or in a related financial role is highly preferred.
- Strong mathematical skills and attention to detail for accurate cash handling.
- Proficient in using cash handling equipment and financial software.
- Excellent communication and interpersonal skills to interact with clients effectively.
- Knowledge of foreign currency exchange rates and international banking practices.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Similar Job Titles
- Foreign Currency Teller
- Currency Exchange Specialist
- Bank Teller
- Cashier
- Financial Services Representative
- Banking Associate
- Cash Management Specialist
- International Currency Teller
