Job Brief
As a Clerical Supervisor, you will play a pivotal role in overseeing and coordinating the daily activities of clerical and administrative support staff. You will ensure efficient workflow, maintain high standards of accuracy in documentation, and facilitate communication within the team. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a minimum of 3-5 years of relevant experience in an administrative or clerical setting.
Responsibilities
- Supervise daily operations of clerical and administrative support staff to ensure optimal productivity.
- Coordinate administrative activities, including scheduling, record-keeping, and correspondence management.
- Conduct performance evaluations and provide training and development opportunities for team members.
- Implement and maintain clerical procedures and policies to enhance operational efficiency.
- Monitor and manage clerical budgets, resources, and inventory to support departmental needs.
- Resolve conflicts and address employee concerns in a timely and professional manner.
- Prepare and present regular reports on team performance and workflow metrics to upper management.
- Foster a collaborative team environment that encourages professional development and communication.
Requirements
- Bachelor’s degree in Business Administration, Management, or a related field preferred.
- 3-5 years of experience in a clerical or administrative role, with supervisory experience strongly desired.
- Proficiency in Microsoft Office Suite and familiarity with office management software.
- Strong communication, interpersonal, and problem-solving skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Knowledge of record-keeping practices and confidentiality regulations.
- Experience with budgeting and resource management is a plus.
- Certification in office management or administrative assistance is an advantage.
Similar Job Titles
- Administrative Supervisor
- Clerical Manager
- Office Supervisor
- Administrative Team Lead
- Clerical Coordinator
- Operations Supervisor
- Office Administrator
- Clerical Support Supervisor
