Job Brief
The Checkroom Attendant plays a vital role in providing exceptional customer service in locker rooms, dressing rooms, and coatrooms. This position involves the efficient management of personal items for patrons, ensuring a secure and organized environment. The ideal candidate should possess strong communication skills, attention to detail, and a customer-oriented attitude. Previous experience in hospitality or a similar service role is preferred, as well as the ability to handle multiple tasks in a fast-paced setting.
Responsibilities
- Greet patrons upon arrival and assist them with storing and retrieving personal items.
- Maintain cleanliness and organization in locker rooms, dressing areas, and coatrooms.
- Ensure the security of personal belongings by accurately tracking items using a ticketing system.
- Provide exceptional customer service and respond to inquiries in a timely manner.
- Monitor the checkroom area to ensure compliance with safety and security protocols.
- Assist in resolving any customer issues or concerns promptly and professionally.
- Conduct regular inventory checks of checkroom supplies and report any discrepancies.
- Adhere to all company policies and procedures to maintain a high standard of service.
Requirements
- High school diploma or equivalent; relevant experience in hospitality or customer service preferred.
- Strong communication and interpersonal skills to effectively engage with patrons.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail and accuracy in managing personal belongings.
- Basic computer skills and familiarity with inventory management systems.
- Ability to stand for extended periods and lift items as needed.
- Strong problem-solving skills and a proactive approach to customer service.
Similar Job Titles
- Locker Room Attendant
- Coat Check Attendant
- Dressing Room Attendant
- Personal Item Attendant
- Guest Services Attendant
- Front Desk Attendant
- Concierge Attendant
- Valet Attendant
