Job Brief
As a Certified Travel Counselor, you will play a crucial role in planning and selling transportation and accommodations for clients seeking memorable travel experiences. This position requires a deep understanding of various travel destinations, modes of transportation, and pricing structures. You will be responsible for creating tailored itineraries, selling tour packages, and providing exceptional customer service. Ideal candidates should possess strong communication skills, problem-solving abilities, and a passion for travel, with a minimum of [insert years] years of experience in the travel industry.
Responsibilities
- Plan, sell, and arrange transportation and accommodations for clients based on their preferences and budgets.
- Determine travel destinations, modes of transportation, travel dates, costs, and necessary accommodations.
- Create customized itineraries that include travel routes, activities, and accommodation details.
- Provide expert advice on travel options, ensuring clients have all necessary information for their trips.
- Assist clients in resolving any travel-related issues, including cancellations, changes, and emergencies.
- Stay updated on industry trends, travel regulations, and destination knowledge to provide accurate information.
- Maintain strong relationships with clients to encourage repeat business and referrals.
- Utilize travel booking software and systems to manage reservations efficiently.
Requirements
- Valid certification as a Travel Counselor or equivalent industry qualification.
- Proven experience in travel planning and customer service, ideally within a travel agency.
- Strong knowledge of global travel destinations, transportation options, and accommodation types.
- Excellent communication and interpersonal skills for effective client interaction.
- Proficiency in travel booking software and GDS (Global Distribution Systems).
- Strong organizational skills with the ability to manage multiple requests and deadlines.
- Problem-solving skills to address and resolve travel issues promptly.
- Flexibility to work varied hours, including weekends and holidays, as needed.
Similar Job Titles
- Travel Agent
- Travel Consultant
- Travel Planner
- Tour Coordinator
- Travel Specialist
- Vacation Advisor
- Destination Expert
- Leisure Travel Advisor
