Job Brief
As a Casino Surveillance Officer, you will play a critical role in maintaining the integrity of gaming operations. Your primary responsibilities will include monitoring gambling activities for suspicious behavior, investigating potential security threats, and ensuring the safety of assets such as money, chips, and gaming equipment. The ideal candidate will possess strong observational skills, a keen eye for detail, and prior experience in security or surveillance within the gaming industry.
Responsibilities
- Monitor live feeds from surveillance cameras to identify and document irregular activities, including cheating and theft.
- Conduct thorough investigations into suspected fraudulent activities involving employees and patrons.
- Collaborate with management to enforce security protocols and improve surveillance techniques.
- Report findings and incidents to management in a timely and accurate manner.
- Maintain and operate surveillance equipment, ensuring optimal functionality.
- Assist law enforcement and regulatory agencies as needed during investigations.
- Provide exceptional customer service while ensuring a safe gambling environment.
- Stay informed about current gaming laws, regulations, and industry trends.
Requirements
- High school diploma or equivalent; additional education in criminal justice or a related field is preferred.
- Proven experience as a surveillance officer or in a similar security role, preferably within a casino environment.
- Strong understanding of surveillance technology and equipment.
- Excellent observational skills and attention to detail.
- Ability to think critically and make quick decisions under pressure.
- Proficient in report writing and documentation of incidents.
- Knowledge of gaming regulations and compliance standards.
- Ability to work flexible hours, including nights, weekends, and holidays.
Similar Job Titles
- Casino Security Officer
- Surveillance Specialist
- Gaming Surveillance Operator
- Security Surveillance Technician
- Casino Investigator
- Security Operations Officer
- Surveillance Manager
- Loss Prevention Specialist
