Job Brief
The Cage Cashier plays a vital role in the financial operations of a gambling establishment, ensuring accurate and efficient handling of cash transactions. This position requires the ability to process credit applications, verify references, and authorize check cashing or house credit accounts. The ideal candidate will possess strong numerical skills, attention to detail, and customer service expertise, contributing to a secure and seamless gaming experience for patrons.
Responsibilities
- Conduct financial transactions, including cash handling and credit applications, ensuring accuracy and compliance with established protocols.
- Verify patrons’ credit references and authorize check cashing or house credit accounts as needed.
- Reconcile daily transaction summaries to maintain accurate financial records.
- Sell gambling chips, tokens, or tickets to patrons and other employees for resale.
- Convert gambling chips, tokens, or tickets into currency upon patron request.
- Utilize cash registers or computerized systems to record and track transactions efficiently.
- Provide exceptional customer service while addressing patron inquiries and resolving issues promptly.
- Adhere to all gaming regulations and internal policies to ensure compliance and security.
Requirements
- High school diploma or equivalent; additional education in finance or a related field is a plus.
- Proven experience in cash handling, banking, or a similar financial role.
- Strong numerical proficiency and attention to detail to ensure accuracy in transactions.
- Excellent customer service skills with the ability to communicate effectively with patrons and team members.
- Familiarity with gaming regulations and compliance standards.
- Ability to operate cash registers and computerized financial tracking systems.
- Strong problem-solving skills and the capacity to work under pressure in a fast-paced environment.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Similar Job Titles
- Cage Supervisor
- Cage Operations Clerk
- Cashier
- Gaming Cashier
- Financial Services Associate
- Banking Cashier
- Cash Handling Associate
- Slot Attendant