StepsCCS
Specializations
About Agency
Overview
- Founded in 2019 in Cairo, Illinois, United States, 62914
- Operates with 2 employees
- Mission: Deliver outstanding support in call center industry while maintaining accuracy and efficiency to help clients reach their goals
- Vision: Strive daily to become the world’s best contact center support provider offering exceptional value through highly skilled consultants
- Tagline: ‘Pay less…..Gain more’ emphasizing cost-effective solutions
Specializations
- Call Center support services
- Customer Service operations
- Contact Center workforce optimization
Services & Approach
- Headcount sizing for contact centers
- Forecasting for staffing requirements
- Scheduling of call center operations
- Insights and reports for performance analysis