My company has been a Zen Resources client for over 7 years and we will be with them as long as they will have us. In fact, I have two companies that are clients: a wellness service business, and an ecommerce publishing business. I was a stressed out, overworked, boundaryless business owner before working with Zen – in fact, I first hired them to manage the virtual back and front office of my busy massage therapy practice while I went on honeymoon. I didn’t know how to take an overseas vacation with the amount of contact that I was covering on phones, email and text from my staff and our clients. Zen has filled the role since then, managing client and staff scheduling, general customer service and HR (from hiring through to payroll). I have utilized their services for special projects like market research and database organization. I am SURE there are many more things that they can do – I’ll find out as my business continues to grow with their help!

Managing a busy acupuncture and dry needling practice involves many moving parts, including patient reception and scheduling, follow-up, timely billing, and general practice management. Before we discovered Zen Resources, we had in-office reception, and spent a lot of time and energy imperfectly managing and juggling tasks ourselves. Zen brought a new level of efficiency and flow to our operations, relieving us of work and allowing us to focus on providing exceptional care. Zen Resources is the backbone of our operations, a comprehensive support system for our practice. They adeptly handle everything from appointment bookings to practice management and billing. Their team is not only reliable and capable but also thoroughly understand the needs of our practice and patients. They are always ready to address any issues that may arise, contributing to the smooth functioning of our business. Furthermore, their assistance in our expansion to offering online chronic pain consultations has been instrumental. One of the aspects we appreciate most about working with Zen Resources is the peace of mind that comes with their services. Their prompt response to any issues that come up, excellent professional communication skills, and understanding of our practice have been invaluable. Our patients, too, have positively embraced the changes implemented by Zen, particularly the virtual reception and online booking. We highly recommend Zen Resources to businesses seeking a reliable and efficient administrative team. They have enhanced our practice, improving our operations and alleviating stress. Zen Resources is more than a service provider; they are a partner committed to supporting and improving your business operations. To Shanna, June, and the entire Zen team, we want to express our gratitude for your excellent work. Your services have been a valuable asset to San Francisco Acupuncture Group.

I’ve had the chance to utilize Zen Resources’ services several times and I consistently find their work outstanding. They excel in communication, constantly updating me on progress and giving me timelines for completion. Beyond that, they propose valuable ideas and strategies for increasing efficiency. If you’re seeking a professional entity, well-informed in a variety of business support aspects, and one that is genuine, I highly recommend Zen Resources.