Overview

• Recruitment firm founded in 2020 specializing exclusively in Contact Centre and Contact Centre Technology sectors
• Small boutique recruitment agency with 2 employees focused on niche technology recruitment
• Provides targeted staffing solutions for specialized workforce management and contact center technology roles
• Expertise in connecting talent with complex contact center operational and technological positions
• Concentrates on strategic recruitment within contact center operational and technological domains

Specializations

• Contact Center Technology recruitment with deep understanding of workforce management (WFM) requirements
• Resource planning and analytics recruitment for contact center operational teams
• Specialized placement in call recording and quality management technology roles
• Change management and project management recruitment within contact center ecosystems

Services & Approach

• Recruitment for Workforce Management (WFM) professionals
• Placement of specialists in Contact Centre Solutions and Analytics roles
• Staffing services targeting ACD and Call Recording technology experts
• Recruitment for Resource Planning and Management Information (MI) professionals