If I could give zero stars, I would. I applied for a recently posted role for which I am highly qualified. After submitting my application, I called in to express interest and was told, “Wow, you have impressive experience,” and that Liz—who was handling the requisition—would call me back before the end of the day. Unfortunately, that call never came. I followed up the next morning and was told Liz was unavailable but would call me in five minutes. Again, no call. Six hours later, I called back and was transferred to Liz, which resulted in a 25-minute hold before finally speaking with her—only to be told I wasn’t selected for the role. As someone who has worked with many talent consulting firms, I was surprised by the lack of communication and professionalism. Standard practice is to speak with a candidate before submitting their resume—asking questions and potentially making adjustments to better align with the role. That did not happen here. This was an extremely disappointing experience, and I would not recommend Protec Staffing. Proper recruiter training, especially around intake processes and candidate engagement, is clearly needed. In an industry centered around people, I felt like just a number—and that’s unacceptable.

All the staff members are valuable to the mission in providing services within the community. I recommend visiting the office, I received contact follow up, explanation on requirements and drug test process. Maria Vidal has been my point of contact well mannered and welcoming 👍🏻

Angelica Miranda has been very professional and great at placing me for work. She has been very attentive and helped me with on boarding in its entirety. I highly recommend this staffing agency and enjoy working with the great staff.