Overview

• Founded in 2020 and headquartered in Odessa, Odessa Oblast, Ukraine
• Operates with a team of 3 employees as of current data
• Provides offshore call center services from Ukraine to global clients
• Specializes in multichannel communication solutions including calls, emails, chats, and SMS
• Offers IT development services alongside customer support outsourcing

Specializations

• Call Center & Customer Service solutions for international businesses
• Information Technology (IT) team outsourcing and development
• Offshoring services leveraging Ukrainian talent for global companies
• Multilingual customer support across communication channels

Services & Approach

• Incoming/outbound call center operations management
• 24/7 email support and ticket resolution services
• Real-time online chat support implementation
• SMS/text message-based customer engagement solutions
• Custom IT development and technical team outsourcing