Overview

• Trouble Free Employees was founded in 2015 and is headquartered in Cebu City, Central Visayas, Philippines.
• The company employs approximately 25 staff members, focusing on providing scalable staffing solutions.
• It operates on a month-to-month service model, allowing clients flexibility without long-term contracts.
• Clients can submit an unlimited number of tasks, with billing based on actual hours worked, ensuring transparency in costs.

Specializations

• Trouble Free Employees specializes in digital marketing, virtual assistance, e-commerce support, and call center services.
• The company targets businesses looking to optimize operations through outsourced staffing solutions, particularly in the online and digital sectors.
• Key areas of expertise include social media management, website design and development, and search engine optimization.
• They offer tailored staffing solutions for various tasks, including lead generation and after-hours assistance.

Services & Approach

• The staffing system includes recruiting, onboarding, and ongoing training to maintain performance against established KPIs.
• Clients receive a dedicated Account Manager who oversees task management, process documentation, and communication.
• Standard Operating Procedures (SOPs) are created to ensure consistent handling of tasks and scalable operations.
• Performance check-ins are conducted weekly to address challenges proactively and maintain task alignment with business goals.
• Billing includes a prepayment for one month of services, followed by weekly invoicing based on usage, ensuring clarity in financial transactions.