I started using Treantly in February 2023 after a friend recommended their services, and it has been one of the best decisions for my business! Initially, I hired a VA for back-office admin support, but I quickly discovered that my hire was incredibly talented at handling phone calls and communicating with clients. Now, she manages all our calls, and I was able to set her up with a VOIP system, so calls are made using a local number as well. This has been a game-changer for filling my calendar with new appointments and ensuring I don’t have to worry about gaps in my weeks. It’s also generated new revenues for the company.
With the increased workload, I added two more VAs to assist with back-office tasks. The team at Treantly has been nothing but supportive throughout this journey. As someone who was initially skeptical about working with overseas staff, their guidance and reassurance—especially knowing one of their founders is based in Vancouver—made all the difference.
The VAs work on your local time, are willing to learn, and are incredibly hardworking. Training does take some time, but the right worker will adapt and excel. On the rare occasion a hire isn’t a good fit, Treantly is quick to find a suitable replacement and ensures the process is smooth. They’re also accommodating if you have specific requirements.
I’ve been so impressed with Treantly that I’ve shared my success story with others in my industry, many of whom have since hired their own VAs through Treantly. If you’re looking for a reliable virtual assistant to support your business, I *highly* recommend Treantly. They’ve been instrumental in helping me grow my business, and I’m confident they’ll do the same for you!
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