Overview

• Founded in 2009 and headquartered at 18915 W 12 Mile Rd, Lathrup Village, Michigan, 48076-2575
• Generates $30,038,000 in annual revenue with a team of 6 employees
• Owns and operates 3 contact centers located throughout Michigan
• Specializes exclusively in the Customer Service and Call Center industries
• Provides end-to-end solutions from facility setup to daily operations management

Specializations

• Call Center management with ownership of 3 Michigan-based contact centers
• Customer Service industry staffing and operational support
• Human resource management for call center environments
• End-to-end staffing solutions for customer service roles

Services & Approach

• Site selection and lease negotiation for contact center facilities
• Construction/buildout and technology acquisition for call center operations
• Recruiting and staffing services for customer service positions
• Human resource management and payroll processing for client staff
• Daily operational management of client contact centers