Overview

• Founded in 1997 by Jeffrey Brown in Beachwood, Ohio, with headquarters at 2000 Auburn Dr
• Generates $24,546,000 annual revenue with 91 employees and over 60 years of combined industry experience among staff
• Specialized boutique search firm exclusively focused on call center recruiting for 15+ years
• Maintains active candidate database spanning United States, Canada, and emerging overseas markets
• Proven success in staffing startup call centers and expanding existing operations through key personnel recruitment

Specializations

• Recruitment and placement of Call Center Managers, Directors, and Vice Presidents
• Placement of Workforce Managers specializing in Forecasting & Scheduling
• Recruitment of Call Center Technology Managers
• Focus on middle/upper-management positions with salaries from $40,000 to $200,000+ annually

Services & Approach

• Vendor partnerships for outsourced recruiting needs in Call Center Management
• Staffing for startup locations including pre-mass-hiring recruitment of Key Managers and Directors
• Expansion support for existing call centers requiring special additions to management staff
• Executive recruiting for call center roles including technology management positions