TechDad support was awesome! I spoke with a tech by telephone who was patient, understanding & took an interest in my concerns. We did a shared session so he could log into my computer remotely to perform diagnostic tests & isolate exactly where the problems were. He was able to repair my home computer from his office efficiently & got me up and running fast. I asked him how I could improve my computer & avoid future crash problems & he offered several purchase suggestions with low, middle & high options. This allowed me to consider my options & left me in charge of my decision-making without any pressure. I am grateful to the staff at TechDad for superior tech service better and more personalized than any other company I’ve yet encountered. TechDad is by far the best service for my tech needs in the NYC area & I fully recommend them to friends, family and anyone who has tech needs to support their work & family.

Great experience with TechDad- responsiveness, timely follow up, expertise and technical knowledge. Everyone I spoke to was customer service oriented and Jamie made sure I got the right equipment for my Tech needs. Ralph came in on time, shoes covered, mask on, was friendly and professional. He installed a new play bar and made the connections to my Samsung TV and other older Sonos components that I had. He taught me what I needed to know about my Sonos system and Apple TV and how to use them. I highly recommend these guys!

Simply put, TechDad is awesome! At first I was skeptical since I found them via a web search. I needed someone to set up my new apartment with a wifi network, mount TVs, soundbars and surround sound (all mostly new stuff I needed to purchase). From my first contact they set me at ease with their knowledge and professionalism. They took the time upfront to make me comfortable, understand my needs and new apartment and then design a solution that is right for me. They offered several solutions at a range of costs to hone in on my priorities and budget. In the end, they expertly installed everything and I could not be happier. I highly recommend them. Thanks TechDad!