Overview

• Talecco operates as an executive search firm exclusively focused on customer-led organizations, headquartered at 1 East Poultry Avenue, London, EC1A 9.
• The company reports a combined team experience of over 100 years in sourcing executives for customer-centric roles.
• Maintains Europe’s largest database of senior Customer Executives, including Chief Customer Officers and Customer Experience Directors.
• Produced the world’s only Global Chief Customer Officer Report, accessible via www.talecco.com/cco-report-2020.
• Collaborates with sister company Comotion to provide consulting services for transitioning businesses into customer-led models.

Specializations

• Executive search for Chief Customer Officers, Customer Experience Directors, and Heads of Customer roles.
• Expertise in building both interim and permanent customer function teams across all skill-sets.
• Hosts Europe’s largest Chief Customer Officer network for professional development and peer learning.
• Focus on accelerating revenue growth and brand loyalty through customer-centric leadership placements.

Services & Approach

• Executive recruitment targeting senior customer leadership roles in customer-led organizations.
• Training and development programs for customer executives at all career stages.
• Access to a proprietary database of pre-vetted senior Customer Executives for rapid hiring.
• Events and research initiatives through its Chief Customer Officer network to foster industry leadership.