Let me start by saying, this was an UNPLEASANT VISIT!!!! I was accompanying a friend for her son’s last Senior Game at the Star only to be greeted by a RUDE security personnel who verbally assaulted me mistaken my tire gauge as a vape! In the picture you can clearly see that this is a tire gauge. After I repeatedly explained to her it was a tire gauge, she called for her supervisor because she wanted me out. He approached me being RUDE at first and then tried to apologize on her behalf. He did not want to share her name, and said he would take the blame due to her being new. While I was able to get a picture of his name badge, her posing, and him refusing to share her information, she needs to be TRAINED properly on how to to talk to customers and protocols of handling different scenarios. Your attention to this matter is highly appreciated!
~Unhappy Visitors
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