Overview

• Founded in 2003 as a freelance consulting practice
• Headquartered in Issaquah, Washington, United States
• Operates with 1 employee as a solo consultancy
• Specializes in serving early-stage startups, small, and medium-sized companies
• Works directly with senior management including CxO and VP levels

Specializations

• Startups & Entrepreneurship consulting
• FinTech strategy development
• Operations & Process Improvement solutions
• Call Center & Customer Service optimization

Services & Approach

• Operations strategy development
• Payment systems consulting
• Staffing solutions consulting
• Customer service strategy design
• Support systems optimization