In the past, I did not have a great experience with Sparks- my recruiter at the time was an absent person who did not care about the abuses temps suffer on site. I took a step back and decided to try again after years and was recently contacted by Justice S. They wanted to connect and asked when I was available. A time was set, I joined the virtual chat(they were late to the call) and found the call to be recorded. I was not told it would be but left after I declined consent. I sent Justice an email to let them know what happened and why and they didn’t seem to care or be willing to accommodate a call without recording…that was almost 2 weeks ago. No reply or word since then. This to a lot of us is a representation of not just Justice S. or Sparks’ professional culture (Justice is certainly not the only recruiter there with poor communication with temps)but sales-oriented recruiting. They give the impression they are only interested in placement so they can get commission and not invested in the best interest of the client and the contractor. As a job seeker, it makes them seem sketchy and prone to mistreatment/turnover. I can only imagine, as an potential client looking for placement, the worry of finding a suitable temp and be considering Sparks even short term… EDIT: Sparks sent this automated response below to give the impression that they care and would take action but they haven’t even contacted me after I’ve done what was requested below. Bad business.

Terrible agency! I had an interview for a help desk job through the Sparks Group Agency. About a week later I was told that I was hired for the position. But Sparks group never sent me an offer letter confirming my start date, time or where to report for work. They contacted me the following Monday saying I had not reported to work then today they sent me an email saying I had been terminated from the agency for pulling out of an assignment and not showing up for the job. I tried to contact them numerous times prior to find out when my start date was… never heard back from them.. How is one supposed to report to a job without having the address, start date, or start time? Although the lady who I spoke her over the phone was nice, this situation was very unprofessional. They are not attentive and do not have good communication. I would not recommend this agency to anyone looking for employment. They seem to mostly only offer temporary positions for $17.25 an hour which really is not a living wage! Good riddance!

This has to be one of the worst customer service I have received. Neither helpful, willing, or accommodating. Couldn’t even provide general information. Disappointing.