Requested a distribution from my 401K, was approved on Jan -16-2025 but was told I couldn’t get it direct deposit because their system wasn’t compatible with my bank, accepted the only other option they offered at that time which was getting it mailed to me, check didn’t show so after calling them numerous times and speaking to many associates I was offered a check reissue and having it sent UPS 2 day shipping which cost me an additional fee of $25.00! That was on 2-7-2025 and was told to call on 2-10-2025 to get a tracking number only to told to call back the next day, I’ve called every day since and still no check or tracking number…I felt like these people was holding my money for ransom and now l feel they are a bunch of thieves, I’ve done everything that’s asked of me including bogus fees and they still haven’t paid me. My advice to anybody is to never deal with these liars , I’m feeling like it’s gonna cost me even more money to get legal council to get what’s mine.
No review comment found