I return to Hotel Neuhintertux every year already. The hotel has an excellent standard, very friendly and helpful staff and a fantastic location at the cable car station to the Hintertuxer glacier. Despite its excellent standard, the owners are always trying to improve the hotel facilities. This year we were pleasantly surprised by the changes to the hotel’s wellness facilities, especially the outdoor heated pool with its awesome view of the alpine giants. I can only recommend a stay at the hotel…

Facilities are excellent and the staff friendly & helpful. Can put on the ski boots and walk a few steps to start skiing. Really enjoyed the sky pool and saunas after skiing. Food was delicious with several courses for dinner.

Overall great experience, typical of the excellent hospitality available in the Alps. Wonderful staff, a location that cannot be beaten, and a great pool/spa/sauna area. This is more of a 4.5 star review as we had a couple of relatively minor nitpicks. First, the food, particularly the dinner, was very ambitious—a full 5 course tasting menu with dishes that had an elegant presentation and very creative, unusual combinations and ideas. The problem was it often didn’t taste great—undersalted or a bit blander than you’d want. I wish they’d focus more on simpler, easier foods that taste good and make for a hearty post ski meal. Second, the hotel boasts an outdoor jacuzzi, called the sky pool, which is absolutely gorgeous in its location on the third floor overlooking a view of the valley. We, and I think most other guests given their reactions, expected it to be jacuzzi-level warm, especially since it was outdoors in the winter. Unfortunately it was not heated nearly enough, leading most people to take a very excited quick dip and then backtrack immediately back into the normal pool area. Again, the normal pool and spa area itself is excellent, but the coldness of the sky pool left us wondering what could have been.