Their agent doesn’t reply to text unless second or third prompt. Still using timesheet is alright although it is also a bit inconvenient but they locked the spreadsheet columns making the process even more inconvenient as I had done some extra OT on non working days where I needed to edit the OT hours column but was unable to. Had asked the agent on how to get this sorted but she said to just fill up as per normal and their staff will count it from their end. But even after a few times of reminder on the OT hours. They still did not count in the actual OT hours that I’ve mentioned before. I still have to inform the agent about the OT hours that were left out. And what’s the point of locking up the spreadsheet columns??? The manager will be vetting the timesheet to make sure everything is correct before signing on it. And they only have contract offers. I will not accept offers from this agency again. Updates: had asked them to return me back my OT pay and they actually say that they will return me back the OT pay together with month end pay. Never do the timesheet properly and still want to do things easy and more convenient for them.

Update: She appeared to have unblock me now, but no response. It seems one of your agents, Jaslynn, blocked me, likely because I asked basic, reasonable questions about the job — qns any job seeker would ask. My best guess is she viewed my questions as “too much” or considered me “self-entitled” for wanting fundamental info like the company name (of if can’t give the name because of referral reasons – at least be willing to explain how’s the company’s reputation & work culture like), pay structure, and whether the role was freelance, gig-based, or full-time with CPF. This isn’t just an issue with your agency; it reflects a troubling, widespread problem everywhere. Whenever I ask these basic questions, which any worker has a right to know, employers and agents seem to view it as a personal affront, as if I’m trying to “one-up” them. These are not extraordinary demands — they’re just fundamental rights that protect workers from exploitation. This culture of withholding essential information highlights a toxic power imbalance. Many companies exploit freelance, gig, and temp workers by staying vague, using subtle manipulation to pressure them into unfair tasks while discouraging questions. This normalizes exploitation, preying on workers’ need for employment. Each time I bring up these qns, they’re ignored from the start. Employers & agents seem more focused on maintaining control than on creating a productive work environment. This refusal to engage is irrational and counterproductive for all.. unclear expectations often lead to high turnover and dissatisfaction among all. If she did blocked me, I believe she likely blocked me for simply “asking too much” by exercising basic rights. I’ve also seen someone else here complained about her. And the number of one-star reviews is shocking. I experienced another concerning incident with a different agent (whose name I can’t recall). She recommended a job that advertised “flexible hours,” yet further down stated that the worker must be available at the employer’s last-minute demand. This blatant contradiction removes any actual flexibility and frames the worker as expendable — a pawn expected to bend to the employer’s whims. If that’s truly the case — then this is exploitation, plain and simple. When I questioned the agent about this inconsistency and asked for basic information like the company name and job structure, she ignored me twice. Instead, she brushed me off with, “I will find a job that suits you,” as though asking for these basic rights was “self-entitled.” And again, these aren’t “ridiculous demands” — they’re baseline rights that any worker should expect. This dismissive, evasive attitude reflects a wider issue affecting job seekers everywhere, especially freelancers, gig, and temp workers. Many companies and agencies dodge even the simplest questions, appearing to employ a manipulative, exploitative mindset that flips the narrative to make job seekers appear “demanding” for wanting accountability and transparency. And it feels like some of these companies retaliate by using common tactics such as; falsely claiming the job is “taken” when probed for such details — to evade legitimate scrutiny. This power-tripping mindset is outdated and entirely counterproductive. It leads to higher turnover, difficulty in attracting quality workers, and poor job performance from undervalued employees. Beyond the workplace, these practices have broader effects on society — poor mental health among workers ripples out to affect rest of the economy and even communities on a personal level. Yet companies blindly persist in these toxic approaches, oblivious to the consequences. All these is to the point of colossal stupidity. It’s time employers and agencies drop this domineering, outdated behavior. Workers deserve the right to know what they’re stepping into. Treated with respect, they’ll be more productive, delivering their best for the company. This is more than a workplace issue; it’s a systemic social problem with significant economic, social and personal repercussions.

Read the contract all blah blah. then i saw it says 15/end of month i get pay. their payment is super inconsistent. didn’t receive pay for jan on time n when asked , they said next month receive 💀. and cpf balance usually 2 weeks updated. i 1 month working nvr update at all. pathetic