RCC Staffing
Specializations
About Agency
Overview
- Founded in 2021 with 3 employees based in Portland, Oregon, specializing exclusively in recruiting and training Account Managers for digital marketing agencies
- Operates a full-time recruiting team and maintains a 3-day onboarding system for rapid client integration
- Business model relies heavily on referrals from current and past clients due to proven candidate quality
- Focuses on behavioral interviews testing rapport-building skills and communication styles during candidate vetting
- Maintains structured training programs specifically designed for Account Manager competencies in client relationship management
Specializations
- Recruiting Account Managers with expertise in digital marketing agency client journeys and launch sequences
- Training candidates in client KPI tracking, happiness surveys, and conflict resolution protocols
- Developing professionals skilled in client offboarding processes, renewal strategies, and referral generation
- Vetting candidates for upselling/cross-selling capabilities and escalation management in agency environments
Services & Approach
- End-to-end recruitment pipeline covering sourcing, behavioral interviewing, and skills vetting for Account Managers
- Customized training programs addressing client onboarding sequences and post-checkin followup systems
- Expedited 3-day onboarding service integrating new hires into client operations
- Ongoing candidate development in testimonial collection and client retention strategies