Outstanding product and unbelievable service. I received a hospital bed from them. They came and set it up and trained my whole family on how to use it. After about a week, it was making a loud noise, so I called them and he came to my house in about an hour to fix it! An hour! Are you kidding? That’s incredible! Unfortunately, after about 2 months, a piston broke on the bottom (unrelated to the earlier noise). Again, I called and they were installing a new part by that afternoon! Who does that? Every other company has to “look at their schedule and get back to you!” I wish I everyone I dealt with was as professional, knowledgeable and focused on quality of customer service as R2R.
Tom
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