Don’t ignore the negative reviews. We needed a virtual office to scan in our mail, and we assumed that was a simple service so we ignored the reviews. After a couple months of not getting any scanned mail, we asked them to verify we had no mail waiting. They told us they typically charge just to check, but they would be nice and help us out. They checked, and said there was no mail. After 3 months, we check in again and they say there is mail but they haven’t been scanning it to us. Once they send us the physical mail, there is months of mail in the stack. We were paying for as service they weren’t providing. Regus is in breach of contract. We contacted Renee Williams, the community manager. Renee took zero responsibility, then claimed we still had to pay them through the term even though the service wasn’t being provided. Renee eventually just started ignoring our emails entirely. If you need a virtual office, save yourself time and frustration and find another service. ____ Edit: Regus did reach out to me, specifically Stacy Sattler, and was very apologetic about the situation. I appreciated the call. However, Regus now emails and calls on a weekly basis demanding payment for the services they weren’t even providing. Stay away from this company.

Good morning. Yesterday we were in the building. The recepcionist TAYLOR who she saids she was also the manager of the building was very rude to me and my service dog upon arrival. She told me that I had to leave the building immediately, she even said YOU NEED TO TAKE YOUR DOG TO THE CAR AND LOCKE HIM??? REALLY? even though I showed her my dog’s service card. She was very aggressive in her manner of speaking. I feel discriminated against because OF MY SERVICE DOG I ALSO WANT TO SAID my race and my accent when speaking in English. I think there should be a person with a little more tact and customer service skills, since her manner was so aggressive towards me and my husband. I don’t know if it’s because WE ARE A gay COUPLE that she was bothered by us. A person from another office even said that there have already been several complaints about her being so aggressive with people who come to the offices and that this is not the first time. My husband and I are very sad and feel humiliated and discriminated against by TAYLOR AND YOUR MANAGEMENT.

Was told incorrect information about vacating the property and now one day late and they’re forcing me to pay for an entire month without any help at all. Would not recommend using for services. Seems like they’re more interested in keeping my monthly fee than doing the right thing. Not ideal by any means. Not satisfied. Thanks, Regus. I hope people read this and realize that there are better options for office space rentals.