Overview

• Founded in 2019 as a 100% subsidiary of CMC, a major Turkish outsourcing provider since 2000
• Operates from 10 Okul Caddesi, Istanbul, with a single employee as of the latest data
• Focuses on Process, Human, and Technology (Proses, İnsan, Teknoloji) as core components of customer experience management
• Consulting team leverages 20+ years of expertise from CMC’s staffing and outsourcing operations
• Inspired by Pit Stop Teams’ emphasis on teamwork, speed, and knowledge-sharing in service delivery

Specializations

• Call center staffing and customer service optimization for operational efficiency
• Process improvement strategies to reduce costs in business operations
• Outsourcing solutions leveraging CMC’s two decades of offshoring experience
• Human capital development focused on enhancing customer experience metrics

Services & Approach

• Staffing solutions for customer service operations, drawing on CMC’s 20+ years of outsourcing expertise
• Process optimization consulting to streamline business operations and reduce costs
• Human resources management systems tailored for service-oriented organizations
• Technology-driven customer experience programs integrating CMC group’s operational frameworks