Overview

• Personality Pool operates from 151 E Main St, Kingsport, Tennessee, United States, 37660 with a team of 5 employees
• Specializes in personality-first candidate screening for customer-facing roles in sales, customer service, hospitality, healthcare, and contact centers
• Focuses on entry-level positions where personality traits outweigh traditional resume-based qualifications
• Utilizes AI-driven speech analytics and confidence scoring to assess candidates through video interviews
• Provides virtual resume building tools to complement personality evaluations in candidate screening

Specializations

• Call Center & Customer Service roles requiring strong interpersonal skills
• Hospitality & Tourism positions emphasizing guest interaction quality
• Healthcare & Medical staff for patient-facing communication roles
• Sales & Business Development teams prioritizing persuasive communication abilities

Services & Approach

• Video interviewing platform with integrated personality assessment features
• AI-driven speech analytics for objective communication skill evaluation
• Confidence scoring system measuring candidate self-assurance metrics
• Virtual resume building tools tailored for personality-forward applications